Returns & Exchanges

At Billy!, we want you to love your new look, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn and tagged items. Simply follow our streamlined process to receive a full refund or exchange for a different size.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are intact and including the printed return authorization slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.